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    Delivery Information

    We process and ship orders as soon as possible which is usually within 2 business days, for faster shipping please select Express Delivery.

    All orders are dispatched from our UK warehouse and packed to perfection by our team of dolls house enthusiasts.

    United Kingdom
    Delivery Option Delivery Times Delivery Price Free Delivery
    Standard Delivery 2-5 business days £3.95 FREE when you spend over £50
    Faster Delivery 1-3 business days £4.95 FREE when you spend over £95
    Dolls House Kits Next Working Day £6.95 FREE when you spend over £50
    Express Delivery Next Working Day £6.95 N/A
    More Information for UK Delivery

    Royal Mail Tracked 48:
    • Orders will usually be processed and shipped within 2 business days. Processing time may be longer during busy periods.
    • Royal Mail parcel delivery days are usually Mon-Sat (excluding bank holidays).
    Royal Mail Tracked 24:
    • Orders will usually be processed and shipped within 1 business day. Processing time may be longer during busy periods.
    • Royal Mail parcel delivery days are usually Mon-Sat (excluding bank holidays).
    Dolls Houses & Basements:
    • Please note that remote locations (such as Northern Ireland, the Channel Islands, and the Scottish Highlands & Islands) may incur additional charges. We will contact you with a shipping quote after your order has been placed if this applies to your address, or you can email us at info@minimumworld.com before you order a kit for more information.
    • Some dolls houses will be shipped directly from our supplier’s warehouse (also based in the UK). For these shipments, your purchase contract is still with Minimum World and all your consumer rights remain the same.
    Express Courier Delivery:
    • Express courier delivery orders will receive priority processing and orders placed before 1pm (GMT) will be shipped the same day (Mon-Fri, excluding public holidays). Orders placed after 1pm (or during the weekend) will be shipped on the next business day.
    • Delivery days for specialist delivery couriers are usually Monday-Friday (excluding bank holidays).
    • If you require delivery on a specific day, please contact us at info@minimumworld.com to make arrangements with our Customer Services team. Please note that additional charges may apply.
    • Express delivery may be delayed due to adverse weather, industrial action, or other factors beyond our control.
    • Express delivery orders will usually be shipped with DPD Local, DPD, or DHL. Please note we reserve the right to use any other provider as and when it is deemed appropriate by us.
    • Excludes Northern Ireland, Scottish Highlands & Islands, the Channel Islands, and other remote locations. Please see postcodes listed below:
      • AB31-56, BT(all), FK17-21, GY(all), HS1-9, IV(all), JE(all), KA27-28, KW1-17, PA20-78, PH15-26, PH30-99, PO30-41, ZE(all).
      • Express delivery options to these destinations may be available on request for an additional charge.
    United States of America
    Delivery Option Delivery Times Delivery Price Free Delivery
    Standard Delivery 6-10 business days $9.95 FREE when you spend over $50
    Express Delivery 2-4 business days $19.95 FREE when you spend over $195
    Dolls House Kits 3-6 business days We will contact you for a quote once your order is placed.
    More Information for USA Delivery General Information for US Orders:

    • Delivery time estimates given for each service are guidelines only. Events beyond our control, such as customs processing, postal strikes, and adverse weather conditions, may affect delivery speeds. Please order in plenty of time if you require your order for a specific date or event.
    • Delivery of some products may not be possible to international destinations. This will be noted in the product description.
    • Import taxes may be payable on your order when it reaches the destination country. Please check with your local customs office for current tariffs.

    Standard Tracked Delivery:
    • Orders will usually be processed and shipped within 2 business days. Processing time may be longer during busy periods.
    • Standard delivery orders will usually be shipped with Royal Mail (UK postal service) and will be delivered in the US by the United States Postal Service.

    Express Delivery:
    • Express delivery orders will receive priority processing, and orders placed before 1pm (GMT) will be shipped the same day (Mon-Fri, excluding public holidays). Orders placed after 1pm (or during the weekend) will be shipped on the next business day.
    • Delivery days for specialist delivery couriers are usually Monday-Friday (excluding bank holidays).
    • Express Delivery orders will usually be shipped with DHL Express. Please note we reserve the right to use any other provider as and when it is deemed appropriate by us.
    • Remote area surcharges may apply, which will need to be charged separately.

    Dollhouses & Basements:
    • Dollhouses, basements, and other building kits need to be shipped with a specialist courier due to their weight and size; therefore, they do not qualify for free shipping.
    • Please contact info@minimumworld.com for a quote.
    • Some dollhouses will be shipped directly from our supplier’s warehouse. For these shipments, your purchase contract is still with Minimum World, and all your consumer rights remain the same.
    Australia
    Delivery Option Delivery Times Delivery Price Free Delivery
    Standard Delivery 8-14 business days A$15.95 FREE when you spend over A$100
    DHL 3-7 business days A$49.95 FREE when you spend over A$395
    Dolls House Kits 4-7 business days We will contact you for a quote once your order is placed.
    More Information for Australia Delivery

      General Information for Australian Orders:
      • Delivery time estimates given for each service are guidelines only. Events beyond our control, such as customs processing, postal strikes, and adverse weather conditions, may affect delivery speeds. Please order in plenty of time if you require your order for a specific date or event.
      • Delivery of some products may not be possible to international destinations. This will be noted in the product description.
      • Import taxes may be payable on your order when it reaches the destination country. Please check with your local customs office for current tariffs.

      Standard Tracked Delivery:
      • Orders will usually be processed and shipped within 2 business days. Processing time may be longer during busy periods.
      • Standard delivery orders will usually be shipped with Royal Mail (UK postal service) and will be delivered by Australia Post.

      Express Delivery:
      • Express delivery orders will receive priority processing, and orders placed before 1pm (GMT) will be shipped the same day (Mon-Fri, excluding public holidays). Orders placed after 1pm (or during the weekend) will be shipped on the next business day.
      • Delivery days for specialist delivery couriers are usually Monday-Friday (excluding bank holidays).
      • Express Delivery orders will usually be shipped with DHL Express. Please note we reserve the right to use any other provider as and when it is deemed appropriate by us.
      • Remote area surcharges may apply, which will need to be charged separately.

      Dolls Houses & Basements:
      • Dolls houses, basements, and other building kits need to be shipped with a specialist courier due to their weight and size; therefore, they do not qualify for free shipping.
      • Please contact info@minimumworld.com for a quote.
      • Some dolls houses will be shipped directly from our supplier’s warehouse. For these shipments, your purchase contract is still with Minimum World, and all your consumer rights remain the same.
    EU Member Countries
    Delivery Option Delivery Times Delivery Price Free Delivery
    Standard Delivery 6-10 business days €9.95 FREE when you spend over €95
    Dolls House Kits 2-7 business days We will contact you for a quote once your order is placed.
    More Information for EU States Delivery

    General Information for EU Orders:
    • UK VAT will not be charged on EU orders. When your order arrives at the border in your destination country, your usual VAT rate will be applied, and you will be contacted by the carrier to pay any taxes due before the parcel can be released for delivery. This is a consumer tax, and you, the customer, are responsible for paying these charges. Minimum World accepts no liability for non-delivery if customs charges are not paid.
    • Some EU orders may also be subject to additional customs duties and charges. These import duties may vary by country, and we are unable to calculate these charges, so please check with your local customs office for current tariffs before placing an order.
    • Delivery time estimates given for each service are guidelines only. Events beyond our control, such as customs processing, postal strikes, and adverse weather conditions, may affect delivery speeds. Please order in plenty of time if you require your order for a specific date or event.
    • Delivery of some products may not be possible to international destinations. This will be noted in the product description.

    Standard Tracked Delivery:
    • Orders will usually be processed and shipped within 2 business days. Processing time may be longer during busy periods.
    • Standard delivery orders will usually be shipped with Royal Mail (UK postal service) and will be delivered by your country’s domestic postal service.

    Express Delivery:
    • Please contact info@minimumworld.com to find out if any express delivery options are available in your area. Please note there will be an additional charge for upgraded delivery services.

    Dolls Houses & Basements:
    • Dolls houses, basements, and other building kits need to be shipped with a specialist courier due to their weight and size; therefore, they do not qualify for free shipping.
    • Please contact info@minimumworld.com for a quote.
    • Some dolls houses will be shipped directly from our supplier’s warehouse. For these shipments, your purchase contract is still with Minimum World, and all your consumer rights remain the same.
    All Other Locations
    Delivery Option Delivery Times Delivery Price Free Delivery
    Standard Delivery 7-14 business days £9.95
    Dolls House Kits 3-7 business days We will contact you for a quote once your order is placed.
    More Information for International Delivery

    General Information for International Orders:
    • Delivery time estimates given for each service are guidelines only. Events beyond our control, such as customs processing, postal strikes, and adverse weather conditions, may affect delivery speeds. Please order in plenty of time if you require your order for a specific date or event.
    • Delivery of some products may not be possible to international destinations. This will be noted in the product description.
    • Import taxes may be payable on your order when it reaches the destination country. Please check with your local customs office for current tariffs.
    • Other terms and conditions apply to Mexico, Brazil, and South Africa. Please contact us for more information on shipping to these countries.
    • Unfortunately, we are unable to ship to Russia at the moment.

    Standard Tracked Delivery:
    • Orders will usually be processed and shipped within 2 business days. Processing time may be longer during busy periods.
    • Standard delivery orders will usually be shipped with Royal Mail (UK postal service) and will be delivered by your country’s domestic postal service.

    Express Delivery:
    • Please contact info@minimumworld.com to find out if any express delivery options are available in your area. Please note there will be an additional charge for upgraded delivery services.

    Dolls Houses & Basements:
    • Dolls houses, basements, and other building kits need to be shipped with a specialist courier due to their weight and size; therefore, they do not qualify for free shipping.
    • Please contact info@minimumworld.com for a quote.
    • Some dolls houses will be shipped directly from our supplier’s warehouse. For these shipments, your purchase contract is still with Minimum World, and all your consumer rights remain the same.
    The Fine Print

    We aim to ship all orders within 3 business days (Monday to Friday, excluding UK public holidays). From time to time, however, delays in dispatch can occur during busy periods or due to unforeseen circumstances. Delivery time estimates given for each service are guidelines only and postal events beyond our control, such as customs processing, postal strikes and adverse weather conditions may affect delivery speeds. Therefore, we cannot guarantee delivery times (unless previously agreed). If your goods are required urgently we recommend upgrading to an Express Delivery option or contacting us to discuss your requirements. Any order placed on an Express Delivery service before 1pm (GMT) will be shipped the same day (subject to stock availability).


    Please ensure there will be someone available to receive the parcel at the delivery address provided, or that there is a safe place at the address where parcels can be delivered securely. If any parcel is returned to us because of failure to deliver (except where the fault is clearly ours or the carriers), we will charge a redelivery fee which will need to be paid before re-sending the order. Minimum World is only responsible for the safe delivery of goods up until the point at which they are successfully delivered to the address provided by the customer.


    Please note that delivery instructions cannot be acted upon and we are unable to add them to your order.


    All of our parcels are shipped from England, UK - if your delivery address is outside of the United Kingdom then your order may be subject to import duties and taxes imposed by your government on imported goods. You will be informed by the carrier of any applicable charges when the parcel reaches your destination country and these will usually be payable before your order is released for delivery. You, the customer, are responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and we cannot predict their amount. We advise you to contact your local customs office for further information before placing your order. We will not be liable or responsible if you do not pay any such import duties or taxes.


    Please make sure to read our full delivery Terms & Conditions before you order.